Citizens
Locations in Boston:
32
What We Love...
Offers sign-on bonus.
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What We Don't...
Has a higher CD rate, but requires $25k of new money.
Offers multiple savings accounts, just too many rules in order to avoid maintenance fee.
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Rates
Below are the rates we think you should know:
CD | Savings | Checking |
|---|---|---|
3.80% | 0.01% | - |
Rates can change at any time. Please check with each institution for current details. Last Updated: January 31, 2026
Cash Bonus?
$600 terms apply
Abandonment Fee?
$10 after one year dormant, then $5 per month; plus $50 escheat fee or remaining balance (whichever is less).
Research Fee?
$30/hour
Summary
Citizens is a well-known bank with multiple locations in Boston. While it definitely uses modern technology, such as a fast website and user-friendly mobile app, it still uses old banking practices such as numerous fees and not enough perks for modern bank customers.